Todays collection of priceless quotes and cock-ups from our lovely customers.
Absence makes the mail go slower:
Cust: I can’t send any emails at the moment. I wondered wether it was anything to do with the new firewall?
Us: We haven’t installed your new firewall yet!
Cust: Yes I know but I just wondered wether that might have something to do with it.
Perpetual power:
(Earlier this customer had called to ask us to shut down the server while their sparks did PAT tests)
Cust: The UPS just made a noise and everything went off.
Us: Can you check that the UPS has been plugged back in to the mains socket?
Cust: Yes its plugged into the 4 way power block.
Us: The only 4 way power block there is the output from the UPS!
Cust: Oh!
What number:
Callout to a customer who is still on dialup and cannot dial out. The techie picks up the phone to check for dial tone and immediately hears interrupted dial tone.
Techie: You have a message waiting on 1571
Cust: I never use 1571. What number do I dial?
Looks familiar:
Customer comes in to pick up swap out monitor
Cust: Are you sure its the replacement? It looks exactly like the old one!
Us: Err… Yes, but this one works.
0 responses so far ↓
There are no comments yet...Kick things off by filling out the form below.
You must log in to post a comment.